I was reading yet another rant on Auction Bytes about eBay. Now granted, there are a lot of problems. But I think that the constant negativity that's spewed forth by some sellers make it seem a lot worse than it is. Seems to me it's all a lot of "not my fault" -- that my sales are down, or my listings were pulled, or I got negative feedback, or I'm not a Top Rated Seller. Enough already. It's eBay's game, grow up, take responsibility and learn to play by their rules. The time spent complaining could be better used for a blog to increase sales.
Yes, I do think the small seller is disadvantaged in the eBay market place. But I would be just as disadvantaged if I were to go out and start a brick and mortar store. It would cost me a lot more money. And the statistics show that a lot of small business fail in the first five years. I would suspect that same statistic could apply to eBay businesses too.
eBay offers us an opportunity. What you choose to do with it is up to you. I'm grateful for it because I'd probably have to go our and find some type of job. I've been lucky enough to go to eBay Live several times and actually meet the staff at eBay. They're pretty nice people. So I'm just going to consider eBay to be a bit like my relationship with my husband - love him most of the time, but occasionally he drives me insane! But I'll keep him ;)
Over the last few years, eBay had become increasingly hostile toward sellers, good and bad.
I have seen signs that eBay is beginning to recognize some of the problems, ask questions, send surveys to sellers, etc. We hope that eBay keeps the focus on assisting all sizes of sellers to sell and buyers to buy.
We wish that every positive buyer feedback was recorded, even if it is multiple items. We don't believe that negatives are more important than positives. Why should 1 negative be more 'important' than 1 or 5 or 10 or 100 or 200 positives. And how does the seller who makes 20 sales per year or 20 sales per month handle one disgruntled buyer's feedback?
With tons of hard work and lots of planning, my sales are growing. Sellers, you can do it too. Your 'formula' for success will be and should be different than mine or Dale Ann's.