I have the SERO plan, got it last year before they changed it. I just bought the Samsung Instinct, and they keep telling me that my plan is not compatible with the SERO plan, that I would have to change it to the SIMPLY EVERYTHING PLAN.. yet i emailed a CSR and i got this.


On Fri, Jun 20, 2008 at 11:58 AM, Sprint Customer Solutions - eCare1
wrote:
Dear XXXXXXX, Thank you for your reply. The Samsung Instinct
requires activation on one of the Simply Everything or Talk/Message/Data
Share Plans. The Instinct may also be activated on SERO accounts. On
the account, I noticed that your account is a SERO account. Please be
assured that you can get the Samsung Instinct activated. Just visit the
nearest Sprint store to purchase a new phone. To locate the nearest
Sprint Store, click on the hyperlink given below: http://www.sprintstorelocator.com
You will get the address and the number of the store on this page.
Thank you again for contacting Sprint.

and my brother's friend has the SERO plan with the instinct. NOW, when i called sprint, they told me i had to change the plan, and then i called a second time and they told me i it was compatible.. SO do any of u know?